TERMS OF SERVICE

TERMS OF SERVICE

Last Updated: June 2026

Welcome to RAYZ. By accessing or using our website, purchasing products from us, or interacting with our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products & Pricing

We strive to display our products as accurately as possible. However, actual product colors, materials, and appearance may vary depending on your device's display settings.

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

This may include orders that:

  • Appear fraudulent or suspicious

  • Violate these Terms of Service

  • Cannot be fulfilled due to stock limitations

  • Contain incorrect pricing or product information

If your order is canceled after payment has been received, an appropriate refund will be issued.

4. Payment

All payments are processed through secure payment providers.

By placing an order, you represent and warrant that you are authorized to use the selected payment method.

RAYZ does not store full payment card information on its servers.

5. Shipping & Delivery

Delivery times are estimates and are not guaranteed.

RAYZ is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our reasonable control.

For complete details, please refer to our Shipping Policy.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Products must be returned in their original condition, including packaging and accessories, where applicable.

RAYZ reserves the right to refuse returns that do not meet the requirements of our Return Policy.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product names

  • Images

  • Graphics

  • Videos

  • Website design

  • Text content

is the property of RAYZ and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from RAYZ.

8. Accuracy of Information

We make every effort to ensure that information on our website is accurate and current.

However, we do not guarantee that all information is complete, accurate, or error-free at all times.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

9. Limitation of Liability

To the fullest extent permitted by law, RAYZ shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Purchase or use of our products

  • Delays or interruptions in service

  • Errors or inaccuracies on the website

Our total liability shall not exceed the amount paid by the customer for the applicable order.

10. Third-Party Services

Our website may contain links to third-party websites or services.

RAYZ is not responsible for the content, policies, or practices of any third-party websites.

Use of third-party services is at your own risk.

11. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

12. Prohibited Uses

You may not use our website to:

  • Violate any applicable laws or regulations

  • Engage in fraudulent activity

  • Transmit malicious code or viruses

  • Infringe intellectual property rights

  • Harass, abuse, or harm others

  • Interfere with the security or operation of the website

Violation of these provisions may result in termination of access to our services.

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

Continued use of the website constitutes acceptance of any updated terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

RAYZ

Website: rayz.eg

Email: support@rayz.eg

Customer Support Hours:
Sunday – Thursday
10:00 AM – 6:00 PM (Egypt Time)